You can reach us anytime by call, text, or email — whichever you prefer.
Due to high call volume, text and email get the fastest responses, usually within the same business day if sent during office hours (9 AM – 7 PM ET, 365 days a year).
If calling, please leave a voicemail — calls are returned in the order received, but we’re rarely able to answer live. Prefer a phone convo? Text or email us to request a callback from Ross directly.
In most cases, Ross personally replies. When he’s unavailable, a qualified team member will respond.
Average response time is about 1 hour during business hours. Messages sent after hours are replied to the next day.